Oct Coffee Subscription (For Payment Error Case Only)
Dear Valued Customer,
We’re truly sorry to inform you that, due to a recent issue with Stripe, we were unable to process your payment for the October coffee subscription. As a gesture of apology, we would like to extend to you some drip bags as compensation. We sincerely apologize for any inconvenience this may have caused.
Please rest assured that we will still provide the same quantity of coffee beans based on your last order and will ship them to your designated address or store for pickup this week. To complete your payment for the October subscription, kindly place a new order via here.
Our technical team is actively working with Stripe to resolve this issue as quickly as possible, and we hope to have it sorted out before next month's subscription. Thank you so much for your understanding and patience during this time. We greatly appreciate your continued support.
Warm regards,
Urban Coffee Roaster